Novel Forms of ‘Magical’ Human-Computer Interaction Within the Cyber-Physical Smart Workplace: Implications for Usability and User Experience

International Journal of Research Studies in Management (2019)

ABSTRACT: The growing use of advanced AI, ambient intelligence, augmented reality (AR), and virtual reality (VR) technologies of the sort found within the emerging cyber-physical smart workplace has been described as enabling new forms of human-computer interaction (HCI) that are “magical” in nature. This study shows that from an anthropological perspective, such a workplace environment can indeed be understood as “magical”; however, that “magicality” is a double-edged sword that can potentially both enhance and damage user experience (UX) for workers and other occupants of such environments. First, by analyzing existing social anthropological and philosophical anthropological accounts of magic, typical elements of magical practice are identified. Using Nielsen’s empirical analysis of HCI usability heuristics as a basis, a prospective heuristic evaluation is then carried out for the usability of a generic “magical” environment, in order to identify elements of magical practice that might be expected to enhance or impair user experience when they are required for interaction with the environment. A more specific heuristic usability evaluation is then performed for the “magical” aspects of HCI created by two kinds of constituent technologies that are typical for a cyber-physical smart workplace: those of (a) ambient intelligence and IoT-enabled systems and (b) AR and VR systems. It is shown that the magical aspects of HCI within the emerging cyber-physical smart workplace differ significantly in their potential UX impacts from the magicality involved with earlier forms of computing, and the implications of this fact for the management of future workplaces are identified and discussed.

Read more

Beyond Buildings: Developing an Ingardenian Systems-Theoretical Aesthetics of Future Biomimetic, Interactive Architectural Entities

Beyond Buildings: Developing an Ingardenian Systems-Theoretical Aesthetics of Future Biomimetic, Interactive Architectural Entities

The European Society for Aesthetics Conference 2019 • University of Warsaw, Warsaw • June 13, 2019

ABSTRACT: For millennia, the buildings created by human architects largely displayed traits of solidity, immobility, passivity, limited interactivity, and reliance on fairly simple geometrical shapes to constitute their core structure. As a result, the field of architectural aesthetics could take for granted the fact that a “building” was such a motionless, non-interactive shell; the philosophical frameworks developed to analyze buildings thus had very little in common with those used to analyze, say, living organisms or moral agents.

This paper begins by showing how such historical assumptions are now being undermined through the development of technologies that enable the creation of types of buildings that would previously have been impossible. For example:

• Augmented reality technologies increasingly allow buildings to create perceived and experienced structures that differ wildly from the buildings’ actual physical components.
• Developments in ambient intelligence and social robotics allow a building to create intimately interactive spaces that interpret their occupants’ moods and unspoken thoughts and respond through physical changes, speech, and other social behaviors.
• AI-guided parametric design (championed by figures like Zaha Hadid and Patrik Schumacher) is enabling the creation of highly complex, asymmetrical, curvilinear, resilient, biomimetic architectural forms that no human mind could design.

The building of the dawning future is more than just a “building”: it is a biomimetic, interactive architectural entity that is richly “biomimetic” not simply because of its curvilinear surface but because of its dynamism, agency, and role as an intelligent, autonomous social actor. Depending on its AI, such a building may even constitute a “person” capable of meaningful social relationships. In the language of Herbrechter’s critical posthumanism, such buildings are posthuman agents that create new types of posthumanized architectural spaces.

The emergence of such architectural entities requires the development of new conceptual frameworks for investigating them from the perspective of philosophical aesthetics. One popular paradigm employed to analyze parametrically designed architecture is that of Deleuze’s fold, which Deleuze illustrated in Le Pli: Leibnitz et le Baroque (1988) through his allegory of the “Baroque house.” The Deleuzian fold is active, curvilinear, and mediating; it thus possesses some properties common to biomimetic, parametrically designed buildings. However, we argue that Deleuze’s Baroque house allegory fails to capture the agency, dynamism, mutability, and interactivity of the emerging architectural entities described here; the need thus remains for new frameworks to describe them. We propose one such approach that draws on elements of Ingarden’s later thought that have been largely overlooked within the field of aesthetics.

The Polish philosopher Roman Ingarden (1893-1970) is known in the field of architectural aesthetics primarily for the “classical” phenomenological frameworks that he developed in the 1920s and 1930s, which analyze the stratification of the architectural object (i.e., the “building”) as a work of art, the ontological status of the building as a purely intentional object, and the role of concretization in aesthetic experience. Today – after a century of developments in aesthetics – the ontological suppositions of those frameworks are seen as increasingly antiquated, and it is often presumed that Ingarden has little to offer for the analysis of posthumanized architectural entities.

In this paper, however, it is argued that the opposite is true, as the conventional view of Ingarden overlooks innovative strains of thought (a sort of “Ingarden 2.0”) that arose in his later years, as he explored ongoing scientific and technological advances. For example, we show how Ingarden foresaw future VR technologies, analyzed what today would be called “computational aesthetics,” and made one of his last (unfinished) projects the reworking of his earlier writings to account for new discoveries in neuroscience. Moreover, his work in systems theory proved so influential that he is considered a pioneering figure of Polish cybernetics.

Ingarden died before applying his mature systems theory (and especially, his model of the “relatively isolated system”) to aesthetics; as a result, it has been largely ignored by later aestheticians. However, we argue that it is not only possible to formulate a “systems-theoretical aesthetics” grounded in Ingarden’s systems theory, but that it offers a valuable tool for analyzing emerging biomimetic, interactive architectural entities.

Developing an Ingardenian systems-theoretical architectural aesthetics. As the foundation for its proposed systems-theoretical aesthetics, this paper analyzes Ingarden’s concept of the “relatively isolated system” by tracing its development over decades and providing translations of some passages previously available only in Polish. Sources analyzed include:

• Ingarden’s account of the membranes that partially isolate bodily organs from one another other, which is presented in O poznawaniu dzieła literackiego (1937).
• Ingarden’s model of a living organism as an enduring core surrounded by outer layers that arise and are destroyed throughout one’s life, as presented in Spór o istnienie świata, vol. 1 (1941).
• Ingarden’s model of the “partially isolated system” and the role played by semipermeable boundaries that regulate an object’s engagement with its environment, as described in a plan (1945-46) for Spór o istnienie świata, vol. 3. This concept was influenced by Ingarden’s reading of Bertalanffy’s Theoretische Biologie.
• Ingarden’s concept of the “relatively closed system,” found in preliminary notes (1950-54) for Spór o istnienie świata, vol. 3.
• Ingarden’s mature concept of the “relatively isolated system,” presented in Über die Verantwortung: Ihre ontischen Fundamente (1970).

Drawing on the multifaceted concept of space found in Christian Norberg-Schulz’s Heideggerian architectural phenomenology, we demonstrate how a systems-theoretical aesthetics grounded in Ingarden’s concept of the relatively isolated system identifies the emerging biomimetic, interactive architectural entity as a system that creates, encompasses, animates, and regulates a nexus of overlapping three-dimensional, experiential, informational, technological, social, and ecological spaces. Such an approach categorizes, compares, and evaluates architectural entities according to the nature of their semipermeable membranes and their openings.

In a manner consonant with contemporary environmental aesthetics, this approach locates a building’s aesthetic properties in the “porousness” of its external and internal physical, informational, and social boundaries – which include not only structures like walls, windows, and stairwells but also the topologies of Wi-Fi networks; information security mechanisms; air circulation patterns; elements that regulate colonization of the space by plant or animal species; social networks; enforced social conventions; and the relationships between a building’s human occupants and the artificial agents that enliven it. The definition and exploration of this approach represents this paper’s central achievement.

The paper concludes by discussing strengths and weaknesses of this proposed approach. It is argued that it can prove useful for analyzing the design and aesthetic experience of buildings transformed through the incorporation of artificial agency and biomimetic dynamics.

It is hoped that this paper can contribute to aesthetic discourse in several ways. First, it shows how diverse technologies are combining to create biomimetic, interactive, posthumanized architectural entities that differ qualitatively from buildings of earlier ages. Second, it formulates an Ingardenian systems-theoretical aesthetics whose foundations in emergentist theoretical biology render it at least as suitable for describing such entities as paradigms like the Deleuzian fold. Finally, the text presents a historical-textual analysis of aspects of Ingarden’s thought that are little known within philosophical aesthetics, thereby shedding new light on a leading 20th-century aesthetician.

Read more

An Ingardenian ‘Systems Phenomenology’ as the Basis for Posthumanized Architectural Practice / Ingardenowska ‘fenomenologia systemowa’ jako podstawa posthumanizowanej praktyki architektury

An Ingardenian architectural systems phenomenology

Urbanity and Architecture Files / Teka Komisji Urbanistyki i Architektury XLVI (2018)

ABSTRACT: Here Ingarden’s concept of the “relatively isolated system” is used to develop a phenomenology of architecture that emphasizes the way in which a structure’s boundary and openings define an “inside” and “outside” and regulate passage between them. This approach is compared with Norberg-Schulz’s. The Ingardenian approach’s strengths include its compatibility with biomimetic form-finding and its insights for future architectural practice that is expected to become increasingly “posthumanized.”

Read more

Understanding the Cyber-Physical-Social-Intentional ‘Workforce 4.0’: Conceptual Foundations, Architecture, and Context

Workforce 4.0 as a Cyber-Physical-Social-Intentional System

the VIII Scientific Conference on Modern Concepts and Management Methods: Management 4.0 – Modern Trends in Public, Social and Business Sector • Military University of Technology in Warsaw • December 6, 2018

ABSTRACT: The widespread application of Industry 4.0 technologies relating to social robotics, embodied AI, the Internet of Things (IoT), ubiquitous computing, and advanced human computer interfaces is giving rise to a growing range of “cyber-physical” entities. By building on established definitions and analyses of the cyber-physical system, cyber-physical-social system, cyber-physical society, and cyber-physical-social-thinking space, this text formulates a conceptual framework for understanding the emerging “Workforce 4.0” as a specialized type of “cyber-physical-social-intentional system.” Attention is given to the heterogeneous agency, technological posthumanization, functional decentralization, and planned architectures or spontaneously self-organizing topologies manifested by Workforce 4.0. It is shown how such a workforce is situated within the context of cyber-physical space, a cyber-physical organization, cyber-physical ecosystems, a cyber-physical society, and the larger cyber-physical world.

Read more

A Phenomenological Analysis of the Posthumanized Future Workplace

Impacts of Technological Posthumanization on Future Workplace Architecture

Kwartalnik Nauk o Przedsiębiorstwie 48 (2018), pp. 31-39; MNiSW 2016 List B: 12 points

ABSTRACT: Increasingly, organizations are becoming “technologically posthumanized” through the integration of social robots, AI, virtual reality, and ubiquitous computing into the workplace. Here a phenomenological approach is used to anticipate architectural transformations of the workplace resulting from posthumanization’s challenge to traditional anthropocentric paradigms of the workplace as a space that exists at “human” scale, possesses a trifold boundary, and serves as a spatiotemporal filter.

Read more

Ingarden’s Concept of the Relatively Isolated System and the Aesthetics of Biomimetic Virtual Forms

An Ingardenian systems aesthetics of architecture

Roman Ingarden and His Times: An International Phenomenological Conference 2018 • Uniwersytet Jagielloński, Kraków • October 27, 2018

ABSTRACT: As virtual reality technology becomes more sophisticated, there is growing recognition of the importance of Ingarden’s thought for the aesthetic analysis of architecture in virtual worlds. For example, his distinction between the ‘building’ that is constituted as an intentional object and its physical ontic foundation provides a useful tool for understanding virtual buildings, whose unique character results largely from their novel ontic basis. Moreover, it has been noted that Ingarden’s envisioning of future technologies for the ‘illusory embodiment’ of buildings in “O dziele architektury” §2 foresaw immersive VR technologies that are only now becoming feasible.

Here, however, we argue that a different aspect of Ingarden’s thought – the concept of the relatively isolated system – may hold even more promise as a tool for analyzing innovations in virtual architecture. We trace Ingarden’s development of this concept over three decades, from his description of the ‘organism’ as a hierarchical structural functional system (1937) to his model of the human being as a stable core with changing outer layers (ca. 1941), his analysis of Bertalanffy’s ‘open system’ model (1943), his notion of the ‘partially isolated system’ (1945-46), his description of the ‘relatively closed system’ (1950-54), and the mature concept of the ‘relatively isolated system’ developed in Über die Verantwortung: Ihre ontischen Fundamente (1968-70).

We then investigate the concept’s significance for virtual architecture. A growing trend is the use of computer-aided ‘form-finding’ techniques in which the shape of a building’s exterior ‘skin’ is not intentionally planned by a human architect but emerges organically through posthumanized processes of evolutionary computation; the resulting forms often display ‘Deleuzian’ curvilinear shapes resembling the bodies of biological organisms. In “O dziele architektury,” Ingarden had noted that in practice, human architecture never displays the organic irregularity and curvilinearity seen in living trees or in the ‘cities’ built by insects, because (1) functional considerations render such forms suboptimal for human inhabitation, and (2) human architects have been historically conditioned to believe that every building they design is ‘supposed to’ harmoniously concretize regular geometric shapes. However, Ingarden’s reasoning can be interpreted as anticipating precisely those radically irregular organic structures that are now becoming possible, as innovative AI technologies allow the task of form-finding to be separated from the anthropic intentional processes of a human architect and entrusted to non-human agents.

Moreover, such biomimetic design can be carried even further in virtual environments, whose looser constraints allow the construction (and aesthetic experiencing) of buildings whose forms would be impractical to fabricate in the ‘real’ world; such virtual surfaces can serve as sites of sensation and response that mediate between interior and exterior domains, reflecting the form and function of a living organism’s skin. We argue that Ingarden’s concept of the relatively isolated system provides a powerful framework for analyzing such virtual structures, thanks to its grounding in theoretical biology and its rich analysis of the outer ‘membrane’ that selectively shelters an entity’s inner workings from external causality. Such architectural applications represent another way in which Ingarden’s thought continues to bear new and unexpected fruit.

Read more

Dynamics of Technological Posthumanization: Distinguishing the Anticipated Paths of Developed and Emerging Economies

Differing Paths to Technological Posthumanization

In ICTM 2018: Proceedings of the International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies, edited by Jolanta Kowal, Anna Kuzio, Juho Mäkiö, Grażyna Paliwoda-Pękosz, and Piotr Soja • University of Wrocław, 2018

ABSTRACT: The processes of “posthumanization” can be understood as those dynamics by which a human organization or society comes to include members other than “natural” biological human beings who contribute to the structure, activities, or meaning of that organization or society. In the world of business, such posthumanization is commonly identified with the growing use of social robots, autonomous AI, and joint human-computer systems to perform work that in earlier eras would have been performed by human beings acting alone. Such “technological” posthumanization is often presented as a new phenomenon occurring largely in those developed economies that are pioneering Industry 4.0 paradigms (e.g., by expanding workplace automation) and that are uniquely positioned to harness such forces to drive economic growth. Here, however, we contend that such emphasis on the novelty of technological posthumanization overlooks forms of non-technological posthumanization that have been at work in human societies for millennia. Such dynamics of non-technological posthumanization have weakened significantly in many developed economies since the mid-20th century; however, they remain relatively strong in emerging economies. In this study, a conceptual framework is developed for identifying and comparing phenomena through which processes of technological or non-technological posthumanization manifest themselves in developed and emerging economies. It is argued that the ongoing and robust experience with non-technological posthumanization possessed by many of the world’s emerging economies may offer them unique and underappreciated psychological, social, and cultural mechanisms for integrating effectively into their enterprises, organizations, and institutions those novel forms of non-human agency that are at work in key Industry 4.0 technologies, like those relating to social robotics, autonomous AI, and advanced human-computer interfaces.

Read more